Making a Claim
How to make a claim on your travel insurance policy
Please ensure that you have your Policy number and the full circumstances as they will be required to process your insurance claim.
For medical emergency, medical related expenses,
repatriation and evacuation claims
If you are abroad and you require medical assistance please call: +44 (0) 144 444 2318
For all Travel claims
(except those related to Gadget)
- Online: https://switchedontravel.collinsoninsurance.com/
The easiest way to submit a claim is online using the link above. - Please note you do not require a printer, and the form may be completed online. If you’re unable to download a claim form, or complete the claim form online, we can send you a copy via email.
- Email: switchedontravelire@collinsoninsurance.com
- Tel: 00353 46 907 7409
For Gadget claims
- Contact: Taurus Insurance Services Ltd, Suite 2209-2217 Eurotowers, Europort Road, Gibraltar.
- Email: soi.ie.tiga@taurus.gi
- Tel: 00353 818 021 023